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The Tom Adams Guarantee

Tom Adams Lifetime Labor Warranty

Every Tom Adams’ product sold includes one of the industries best labor warranties that will enhance our manufacturer’s warranty. Please contact your Tom Adams Windows and Carpets sales representative for more details on a specific product or manufacturer. We warrant every product we sell and install.

Windows

All of our Manufacturer’s Platinum and Platinum Plus Series Window Warranties are enhanced with a Tom Adams Lifetime Labor Ultimate Installation Warranty.

  • Lifetime Labor Ultimate Installation Warranty includes:
  • Lifetime Labor glass breakage
  • Lifetime Labor against seal failure
  • Lifetime Labor against stress cracks
  • Lifetime Labor on all Mechanical Parts
  • Super High Quality Quad Chaulk – never shrinks and withstands all weather conditions used on windows
  • Optional Transferable Labor Warranty at time of purchase
  • The following are prohibited from exercising the warranty: commerical or tenant occupied properties, builder standard products and purchases from the Tom Adams Outlet. See Tom Adams Labor Warranty for full details and exclusions.

Carpets

Tom Adams Lifetime Labor Installation Warranty includes:

  • Lifetime warranty against carpet wrinkles and buckles
  • Lifetime warranty against seam openings
  • The following are prohibited from exercising the warranty: commerical or tenant occupied properties, builder standard products and purchases from the Tom Adams Outlet.

Tom Adams has a team dedicated to supporting it’s customers.

Customer Support Hours:

Monday through Friday 8 AM-4 PM
Please call our Main Office at (800) 787-0190

You can also contact Customer Support Here.

Exclusive Spot and Spill Carpet Warranty

Only Tom Adams Windows & Carpets has an exclusive Spot and Spill Warranty on all of the carpet* that they install. Only Tom Adams will give you in writing a warranty that includes an exclusive 1 year, professional carpet cleaner who comes to your house to remove the spot and spill that you could not remove with normal cleaning.

Recieve a FREE bottle of carpet cleaner with every purchase. If you cannot remove the spill then call our hotline numbe and our cleaning compnay will come to your home and remove it, FREE OF CHARGE.

If you want extra protection against spots and spills due to pets and children, then our Pet Pad with antimicrobial protection is a well invested value. When purchasing your carpet, just ask for our Pet Pad and with that purchase you get the “Spot and Spill” Warranty and a superior padding that adds years of comfort and stain resistance to your carpet. All of the carpet manufacturers require a professional carpet cleaning within the first 14 months of your carpet purchase to keep all of their warranties intact. That is something other flooring companies won’t tell you.

Stop by one of our showrooms and find out more about the Tom Adams difference and why your best investment is with Tom Adams Windows and Carpets.

* Tom Adams recommends that all residential primary homes have at least 8lb carpet cushion to extend the beauty and comfort of your carpet.