The Tom Adams Guarantee
Tom Adams Lifetime Labor Warranty
Every Tom Adams’ product sold includes one of the industries best labor warranties that will enhance our manufacturer’s warranty. Please contact your Tom Adams Windows and Carpets sales representative for more details on a specific product or manufacturer. We warrant every product we sell and install.
All of our Manufacturer’s Platinum and Platinum Plus Series Window Warranties are enhanced with a Tom Adams Lifetime Labor Ultimate Installation Warranty.
- Lifetime Labor Ultimate Installation Warranty includes:
- Lifetime Labor glass breakage
- Lifetime Labor against seal failure
- Lifetime Labor against stress cracks
- Lifetime Labor on all Mechanical Parts
- Super High Quality Quad Chaulk – never shrinks and withstands all weather conditions used on windows
- Optional Transferable Labor Warranty at time of purchase
- The following are prohibited from exercising the warranty: commerical or tenant occupied properties, builder standard products and purchases from the Tom Adams Outlet. See Tom Adams Labor Warranty for full details and exclusions.
Tom Adams Lifetime Labor Installation Warranty includes:
- Lifetime warranty against carpet wrinkles and buckles
- Lifetime warranty against seam openings
- The following are prohibited from exercising the warranty: commerical or tenant occupied properties, builder standard products and purchases from the Tom Adams Outlet.
Tom Adams has a team dedicated to supporting it’s customers.
Customer Support Hours:
Monday through Friday 8 AM-4 PM
Please call our Main Office at (800) 787-0190
You can also contact Customer Support Here.